Question 1

What does a property management company do?

Accepted Answer

We handle the day-to-day operations of your rental property so you don’t have to. This includes marketing vacancies, screening tenants, collecting rent, handling maintenance requests, managing lease agreements, conducting inspections, and ensuring compliance with local housing laws.

Question 2

How do you screen tenants?

Accepted Answer

Our tenant screening process includes credit checks, background checks, employment and income verification, rental history, and references. We follow all Fair Housing laws to ensure a compliant and consistent process.

Question 3

How do you handle maintenance and repairs?

Accepted Answer

We coordinate all maintenance using a network of trusted, licensed vendors. Tenants can submit requests 24/7, and we keep you informed of all work orders and repair costs. Emergency issues are addressed immediately.

Question 4

What are your fees for property management?

Accepted Answer

Our fees vary based on the type of property and level of service required. Typically, we charge a monthly management fee (a percentage of the rent collected) and a leasing fee for securing new tenants. Please contact us for a personalized quote.

Question 5

How do you handle tenant issues or lease violations?

Accepted Answer

We proactively communicate with tenants and enforce lease terms as needed. For serious violations or nonpayment, we follow a legal and timely eviction process in accordance with state and local laws.

Question 6

How often do you inspect my property?

Accepted Answer

We conduct inspections at move-in, move-out, and periodically during the lease term to ensure the property is well-maintained. We provide inspection reports with photos for your records.

Question 7

Can you help with property renovations or upgrades?

Accepted Answer

Yes, we offer project management for renovations and upgrades. We can help coordinate bids, oversee work, and ensure improvements are completed on time and within budget to increase property value and rental income potential.

Question 8

Will I still be involved in decisions about my property?

Accepted Answer

Absolutely. While we manage the day-to-day operations, major decisions—like setting rent, approving large repairs, or accepting exceptions to lease terms—are made with your input and approval.

Question 9

Can you help me with investment property acquisition or sales?

Accepted Answer

Absolutely. As licensed brokers, we offer full-service support for buying and selling investment properties, including market analysis, renovation guidance, and rental income projections.

Question 10

How do I get started?

Accepted Answer

Contact us for a free consultation. We’ll review your property, discuss your goals, and customize a management plan that fits your needs. You can reach us at 714-671-9115 or ssr.propertiesinc@gmail.com, or fill out the contact form on our website.

FAQ